Author Archives: Kim Lewandowski

Insights from website usability testing

Our consultants Dave and Pete from iFactory were on campus again this week, conducting usability testing on the current website. They asked several people representing major audiences of the site to perform a series of tasks and asked them to … Continue reading

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A real eye-opener: Website usability testing

An important part of website design is testing the concepts to find out whether the design and content communicate the messages the site owner intends to send. The tester creates a series of tasks website visitors should be able to … Continue reading

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iFactory presents findings and recommendations to Website Working Group

On Monday, May 23, our partners at iFactory returned to EVMS to present their findings and recommendations from the initial phase of the project – the discovery process. As always, you don’t know what you don’t know, and we learned … Continue reading

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Posted in meeting, recommendation, report, vendor, web, working group | Comments Off

Website Advisory Committee met on May 11

We held a meeting of the Website Advisory Committee on Wednesday, May 11, to update EVMS departments and units on progress of the Website Improvement Project. As Director of Marketing & Communications Vincent Rhodes told the members, their primary homework … Continue reading

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Posted in advisory committee, meeting, report, templates, usability testing, web, wireframes, working group | Comments Off

Discovery, aka information gathering, phase is almost complete

It’s been a long and fascinating couple of months, gathering up and facilitating the collection of all the information iFactory needs to figure out everything that EVMS is and does and what will go where in the new site. Their … Continue reading

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Objectives of the website improvement project

I’ve had some questions and suggestions lately from a few people with regard to functionality they would like to see on the new website. I’m listing below the Project Objectives that are included in the contract: In addition to the … Continue reading

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Posted in objectives, scope, vendor | Comments Off

Which website content management system is best for EVMS?

A content management system (CMS) is software installed on a web server which allows multiple people to manage the pages, text, images and documents on a website without requiring them to have knowledge of the technical aspects of creating and … Continue reading

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Posted in CMS, discovery, recommendation | Comments Off

iFactory team returns for more focus groups

Tomorrow and Thursday, Pete and Dave of iFactory will be back on campus for more focus groups and a couple of meetings for specific purposes. We have four more focus groups scheduled – two for patients and two for general … Continue reading

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Posted in discovery, focus groups, vendor | 1 Comment

More information-gathering: Personas

As part of the discovery process for the website project, we are working on a Project Profile, which will provide iFactory with detailed information about our site needs. One part of that is developing personas. From An introduction to personas … Continue reading

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Posted in background, discovery, focus groups, vendor, web | Comments Off

Survey responses: Clarifying sites and project scope

Some common themes developed as I read through the survey responses, so I thought I’d take some time to address one of them. In the Office of Marketing & Communications (Marcomm), when we talk about the EVMS website, we mean … Continue reading

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Posted in scope, survey, web | Comments Off