Library Survey of Service Quality (LibQUAL+)


The survey is now available at this link –

Thank you for your participation!

This spring the EVMS Library, along with hundreds of other academic libraries, will take part in LibQUAL+™, a nationwide survey of library service quality and user satisfaction. This is the fifth time EVMS has taken part in the survey. We also participated in 2002, 2005, 2008 and 2011. Some of the changes the library made based on feedback we received in these earlier surveys included improving our Website and expanding our clinical databases and electronic journal collections.

LibQUAL+ was developed at Texas A & M University in partnership with the Association of Research Libraries. It is based on the SERVQUAL instrument, a popular tool for assessing service quality in the private sector. LibQUAL+ is designed to measure library users’ views of services and service quality by identifying gaps between desired, perceived and minimum expectations of service. The survey will help us identify service dimensions that are most important to you and show us how well we are meeting your needs. Also, we will be able to compare our results to peer institutions and identify best practices in library service.

The LibQUAL+ survey will be administered by e-mail and should take around ten minutes to complete. Responses are completely confidential. All faculty, staff and students affiliated with EVMS will be asked to participate; and as an added bonus, everyone completing the survey will have the option to enter a drawing for prizes. Entering the drawing will not compromise the confidentiality of your responses.

When the LibQUAL+ survey is distributed this semester we hope you will take the time to fill it out. If you have any questions about the survey please contact Brickell Library survey administrator April Pace at

For more information about the LibQUAL+™ research project, see:

For a list of participating institutions, see:

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UpToDate Anywhere now available at EVMS!


The EVMS Library has upgraded their UpToDate license to UpToDate Anywhere!

What does that mean for you?

  • UpToDate can now be accessed off-campus through any computer with an Internet connection.
  • You can download the Mobile version on up to two IOS, Android or Windows 8 devices.
  • You can get free CME/ CE/ CPD credit when you research a clinical question.
  • Also, UpToDate can now be fully integrated into any EHR/ EMR at EVMS.

To get this additional access, you must register for an individual account.

  • First, access UpToDate from the Library’s Website.
  • Click on the Log in/ Register link in the upper right hand corner.
  • Complete the individual registration. (Note: User Name must be 6-50 characters and Passwords must be 8-24 characters and contain at least 1 uppercase letter and 1 number or special character.)
  • You will receive an Email with instructions for downloading the Mobile App and earning free CME credits. (To automatically accumulate CME you must log in under the Log in/ Register tab before you perform a search.)

To maintain uninterrupted access to UpToDate Anywhere you will need to login to UpToDate through the EVMS Library Website once every 90 days.utd-anywhere_3

For more information about UpToDate Anywhere, look at the UpToDate Anywhere Reference Guide , the UpToDate Anywhere Website, or you can Email or call us / 757 446-5851.

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Point of Care Clinical Decision Support Tools

This gallery contains 10 photos.

Where can you get access to the most highly rated Point-of-Care (POC) clinical decision support tools? DynaMed Plus, UpToDate, ClinicalKey and VisualDX are the top Clinical Decision Support – Point of Care Clinical Reference tools according to the KLAS Research Group. … Continue reading

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DynaMed Plus

The EVMS Library has upgraded their DynaMed subscription to DynaMed Plus, a dynamedplusimagenext-generation, evidence-based clinical information resource. Both DynaMed and DynaMed Plus will be available through the EVMS Library until October 1, 2016.

DynaMed Plus includes the original DynaMed database with an improved search interface. Additional content unique to DynaMed Plus includes overviews and recommendations for DynaMed’s 3,200 clinical topics along with in-depth specialty content and links to Micromedex® drug content.

You may have noticed that the Library’s subscription to ACP Smart Medicine is no longer available. The American College of Physicians (ACP) replaced ACP PIER/ Smart Medicine in August 2015 with DynaMed Plus as their member database, and they discontinued ACP Smart Medicine in January 1, 2016. Some of the content from ACP Smart Medicine, such as tables, images, and graphics, are included in DynaMed Plus. In addition to the ACP content, medical images and graphs from the JAMA Network, Centers for Disease Control, Radiopaedia, and Massachusetts General Infectious Disease database are also imbedded and searchable.

Dynamed Plus uses the SORT and GRADE system to make it easier for users to understand the level of evidence for the content in their topics and the quality of evidence supporting its recommendations. Content can earn a 1, 2 or 3 level of evidence.  Recommendations can earn a strong or weak rating.

DynaMed Plus offers electronic health record (EHR) integration for seamless clinical decision support. It supports all access options offered by most leading EHR systems, including the ability to search DynaMed Plus with one click right from the patient record, and a HL7 Infobutton, which enables quick access to relevant DynaMed Plus content for a specific disease, condition, medication or lab results, and ensures compliance with Meaningful Use Objectives.

The DynaMed Plus app is also available for iOS and Android devices. Instructions for installing the app are available here –

Links to additional information and a tutorial about DynaMed Plus are available here –

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New Databases: Medical Letter & Natural Standard

The EVMS Library added two new databases to their collection this week. The Medical Letter and Natural Standard.

The Medical Letter, Inc. is a nonprofit organization that publishes critical appraisals of new prescription drugs and comparative reviews of previously approved drugs. The editorial process relies on a consensus of experts to evaluate the drug facts in order to help prescribers choose the most effective drug treatment.

Included in the Medical Letter subscription is the following:

  • The Medical Letter on Drugs and Therapeutics – Searchable database with data from 1988 through the present.  Updated biweekly.
  • Treatment Guidelines from The Medical Letter – Searchable database with data from the first issue September, 2002 though the present. Updated monthly.
  • Adverse Drug Interactions Program – An evidence-based, proprietary database of adverse drug interactions. Searches for interactions between 2 and up to 12 drugs; also includes management recommendations and references are hyperlinked to the original literature. Updated regularly.
  • Handbook of Antimicrobial Therapy – This electronic handbook contain articles that list the drugs of choice, as well as possible alternatives, for treatment of frequently encountered illnesses, such as arthritis, asthma and hypertension, and infectious diseases. Much of the information is presented in easy-to-read charts and tables.
  • CME/CE (online) up to 50 credits per year, per user included with this license. Frequently asked questions for The Medical Letter’s Online CME/CE:
  • Mobile access: The Medical Letter app is available to download from Apple’s App Store, Google Play, and Amazon’s App Store for Android.  Registration required.

Please click here to receive the advance electronic release on a regular basis:

Natural Standard provides high quality, evidence-based information on dietary supplements (including herbs, vitamins, and minerals), functional foods, diets, complementary practices (modalities), exercises, and medical conditions. The evidence for each therapy is graded as follows:

The following databases are included in Natural Standard:

Checkers & Tools include…

An abridged version of the database is available as a mobile app.

CME credit is also available for Natural Standard.

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Printing @ EVMS

Starting Monday, August 11th, all EVMS students will receive a 2000 credit printing allotment for the 2014-15 academic year.  This allotment can be used for printers in the Library’s Computer Lab, Classroom and the Student Lounge; and it will purchase 2000 black/white  pages or about 667 color pages.

Please see an overview of the printing service below.

Gutenberg Printing Press

Student Printing at EVMS

There are several locations where users can send a print job:
Library Computer Lab: Color and black and white printers
Library Computer Classroom: Black and white printer
Student Center: Black and white printer

Printing deductions are:
1 credit per page for black and white
3 credits per page for color.
There is no discount for duplex.

After your allotment is used, additional pages will be charged to your library account at  10 cents per b/w and 30 cents per color pages.

How Do I Track My Printer Balance?
The Library’s new print auditing software, PaperCut, features a web interface that allows users to easily see their balance, how much they have printed, how much it costs to print, and more. You can access your PaperCut account by copying and pasting the following URL to the address bar of your preferred browser:

Please note that PaperCut uses your Novell credentials to authenticate you as a valid user and log you into the system. In other words, just use the same username and password you use to log into Blackboard or the Library’s Lab and Classroom computers.

An informative brochure with answers to frequently asked questions about PaperCut and printing at EVMS is available in the Computer Lab, Student Center, and Circulation Desk.

Please feel free to email the Library at with any questions you may have regarding PaperCut or printing.

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New Printer Drivers

Network Center Notice: The student printers have been moved to a new server that is only available while attached to the EVMS student wireless.  All students, new and returning, will need to install the printers from the location below.  The previous printers will be removed from service on Monday, August 4, and should be deleted by that date.  The new printers can be found here:

Which of these printers (shown below) should you add to your laptop? The essential printers are the black & white printers in the Library’s Computer Lab (Lab_Lj9050), the Library’s Computer Classroom (Classroom_Lj9050), the Lewis Hall Student Lounge (StudentCenter_Lj9050) and the color printer in the Library’s Computer Lab (Lab_Color Lj5550). You’ll only need the “Grad” printers shortly before your graduation date.

Please let us know if you need help installing these printers – and Welcome back!

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Installation Instructions for the New Color Printer

A heavier duty color printer will be available in the EVMS Library Computer lab for students beginning on Tuesday, April 1st.  The existing color printer in the Student Lounge will be decommissioned at approximately 4p.m. Friday, April 4th.

All EVMS students who wish to continue printing in color should install the printer driver for the Computer Lab color printer by 3 p.m. on April 4th. Instructions for downloading the drivers are below.

Those who require assistance in downloading the printer driver can find it at the following locations starting on March 31st:

Library Computer Lab
Tuesday to Friday: 7 a.m. to 3 p.m.
Saturday: 11 a.m. to 6 p.m.

Library Circulation Desk
Monday to Thursday: 8 a.m. to 12 midnight
Friday:8 a.m. to 6 p.m.
Saturday:9 a.m. to 7 p.m.
Sunday:10 a.m. to 12 midnight

Student Center
March 31st to April 4th: 8 a.m. to 4 p.m.

Network Information Center
Monday to Friday: 8 a.m. to 6 p.m.

Those who would prefer to install the printer driver themselves can do so via the following instructions:

Printer Driver Installation Instructions

1. Open Firefox or Safari (other browsers may cause issues with iPrint).

2. Type in into the address bar and then hit enter.

3. Click on ColorLabPrinter (this printer driver works for both Macs and PCs).

4. Hit “Yes” to install.

5. If it asks for authentication, enter your EVMS Novell username and password. Make sure to check the box to “Remember my password.”

6. After it is finished installing close the browser and make sure that the printer is  installed by going to Print in any document and checking the printer choices to verify that ColorLabPrinter is listed.

Please direct any queries regarding the new color printer to

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App developed by EVMS resident makes iMedicalApps top 10 list

An app developed by an EVMS psychiatry resident was selected as one of the top 10 medical apps released in January 2014. Psych on Demand (#3 of 10) contains “over 20 assessment tools for ADHD, AMS, Dementia, Delirium, and more.” The iMedicalApp review also praises the app’s “beautifully made” user interface and “robust” search interface.

Psych On Demand is available through iTunes for iPhone, iPad or iPod devices.

Remember, EVMS subscription and top free apps are included on the EVMS Library’s Mobile resources page under Quick Links for EVMS Associates.

Top 10 iPhone medical apps released in January. Feb 11, 2014

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New Databases: ClinicalKey & VisualDx

The EVMS Library has recently added two new databases to their collection. ClinicalKey is by Elsevier, the producers of the MDConsult database. MDConsult is being phased out this coming year and will be replaced by ClinicalKey. The EVMS Library’s subscription to ClinicalKey is on a one year trial basis.

VisualDx is a clinical point-of-care visual diagnostic decision support system. Thanks to those of you that tested and completed our survey on VisualDx. The responses were unanimously positive.

Keep reading for more information about ClinicalKey and VisualDx.


ClinicalKey is a clinical resource designed to provide physicians with fast, clinically-relevant answers from Elsevier’s library of proprietary medical and surgical content.

ClinicalKey serves the information needs of medical and surgical specialties by bringing together content from Elsevier and trusted third parties including over 1,000 books, 500 journals, thousands of videos, and millions of images. ClinicalKey also gives physicians access to point-of-care content from First Consult. ClinicalKey is updated on a continuous basis.

ClinicalKey includes:

  • ALL Elsevier medical and surgical journals (over 500)
  • Selected third-party journals and content sources
    • 3rd party content includes PubMed/ Medline and
  • ALL Elsevier medical and surgical reference books (over 1000)
  • ALL medical and surgical clinics of North America
  • ALL First Consult point-of-care clinical monographs
  • ALL Procedures Consult content and associated videos
  • ALL Clinical Pharmacology drug monographs from Gold Standard
  • ALL Elsevier medical and surgical videos (over 13,000+)
  • Millions of medical and surgical images
  • Over 2,000 Practice Guidelines
  • Elsevier and third-party published patient education handouts in both English and Spanish, where available.

VisualDx is a diagnostic clinical decision support system that leverages the innate human ability to recognize visual patterns to assist healthcare providers in making faster, more accurate diagnoses. VisualDx combines high-quality, peer-reviewed medical images and concise, actionable information to support today’s busy physicians in the accurate recognition and management of disease. Health care professionals can input visual clues, symptoms, and patient history to help make the correct diagnosis and avoid costly and dangerous errors at the point of care.

VisualDx speeds up recognition and diagnosis of medication-induced conditions and provides adverse events decision support for hospitals and medical centers. The VisualDX database covers over 100 medication reactions, all linked to PubMed (MEDLINE) evidence. Users can search by medication and see images of drug reactions, along with literature evidence documenting each association, and access management and therapy guidelines.

VisualDx integrates with UpToDate, so you may notice additional content within UpToDate marked with this icon .  There is also a mobile version for Apple and Android devices that you can freely download

VisualDx “Quick Stats”

  • 31 Clinical Scenarios
  • 1,281 unique diagnoses
  • 26,633 unique, medical images
  • 2,633 unique findings
  • 39,356 finding-diagnosis relationships
  • 5,277 medication-diagnosis relationships
  • 200+ common diseases with Patient Handouts


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